Terms & Conditions

Last updated: 31/7/25

Welcome to BlueDoor Property Agents. By using our website or services, you agree to the following Terms and Conditions. Please read them carefully.

1. Who We Are

BlueDoor Property Agents is a trading name of BlueDoor Bristol Ltd, a registered UK company [Insert Company Number], with registered office at [Insert Address].

We are an independent estate agency offering residential property sales, lettings, and related services in Bristol and surrounding areas.

2. Website Use

The content on this site is for general information only. We do our best to ensure accuracy, but we do not accept liability for errors or omissions.
You must not misuse the website (e.g., by introducing viruses or attempting to gain unauthorized access).
All website content — including text, images, and branding — is owned by BlueDoor and must not be copied or reused without permission.

3. Property Listings

Property details are provided in good faith and believed to be accurate, but they do not form part of any offer or contract.
Availability, descriptions, and prices are subject to change at any time without notice.
Energy Performance Certificates (EPCs) and floorplans are for guidance only and not to scale.

4. Sales Terms

Clients engaging BlueDoor to sell a property will enter into a formal instruction agreement outlining our fees, marketing terms, and duration of service.
Commission fees become due on completion of a sale to a buyer introduced by BlueDoor (unless otherwise agreed in writing).
Vendors are responsible for ensuring property information is accurate and legally compliant (e.g., Title Deeds, compliance certificates).

5. Lettings Terms

Landlords and tenants will enter into separate agreements with terms relating to rent, deposits, maintenance, and legal compliance (e.g., Gas Safety, Right to Rent).
BlueDoor acts as an agent between landlord and tenant. We cannot be held liable for disputes beyond the scope of our management service.
Deposit handling follows government-approved schemes (e.g., DPS or TDS).

6. Client Responsibilities

Clients agree to provide truthful and accurate information.
Clients must notify us promptly of any material changes relating to their property or circumstances during the course of instruction.

7. Privacy & Data Protection

We comply with the UK GDPR and Data Protection Act 2018.
Your personal information is used only for the purpose of providing our services and will not be shared without consent, except where required by law.
Full details can be found in our [Privacy Policy].

8. Limitation of Liability

We do not accept liability for any loss, damage, or expense arising from the use of this website or services, unless caused by our proven negligence.
Nothing in these terms excludes liability for death, personal injury, or fraud.

9. Complaints Procedure

We take complaints seriously and aim to resolve any issues fairly and promptly. Please email [Insert complaints email] or write to us at our office. If we cannot resolve your complaint, you may refer to the Property Ombudsman, of which we are a member.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Us

If you have any questions about these terms, please contact:

📧 info@bluedoorproperty.co.uk

📍 BlueDoor Property Agents, 133 Cumberland Road, Bristol, BS1 6UX